Privacy Policy


Privacy Policy

Privacy Notice (to be provided alongside first appointment)

On 25 May 2018 the law changed with regard to how organisations have to protect your data (personal details and records) and this is called the General Data Protection Regulation or GDPR. The following summary highlight s how GDPR is being implemented, by explaining why confidential information is held and how this is protected.

It is assumed that by engaging with the service you are consenting to records being kept. Keeping records is an essential component of healthcare, which helps in understanding how best to help and forms the basis of any reports needed Confidentiality is maintained at all times (i.e. your information is not shared) unless there are exceptional circumstances such as risk to yourself or others, when other services such as your GP or police may be contacted without your consent as this is a professional obligation. Consultation  notes and questionnaires will be held for varying lengths of time depending on the content (and then carefully disposed of) E.g. some records may be held indefinitely if there were any issues of concern that could lead to police investigation in the future.

This privacy policy sets out how Psy Services uses and protects any information that you submit when you use this website.

Psy Services is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Psy services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16.05.2018

What is collected

The following information is collected

  • name
  • contact information including email address
  • Your email address submitted on the Contact Form


What is done with the information gathered.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping in order to contact you back.  Your email would remain in my ‘inbox’ until I responded and we have arranged initial assessment.
  • We may contact you by email or phone.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties, unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect